Last updated: April 19, 2026

premiumiptv.irish ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and IPTV service. We comply with the EU General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.

1. Data Controller

premiumiptv.irish is the data controller responsible for your personal data. Contact: [email protected]

2. Information We Collect

We collect only the minimum data necessary to provide our service:

Contact details: Name, email address, phone number (provided during purchase or trial signup)
Device information: Device type, MAC address (for MAG/Smart IPTV activation)
Payment confirmation: Payment method used (not full card details – payments are processed via third parties)
Communication records: WhatsApp and email messages you send us
Usage data: IP address, login timestamps, stream quality (for technical support)

3. How We Use Your Information

We use your data solely to:

Activate and maintain your subscription
Provide customer support via WhatsApp and email
Send activation details and login credentials
Notify you of service updates, outages, or renewal reminders
Prevent fraud, credential sharing, and terms violations
Comply with legal obligations

4. Legal Basis for Processing (GDPR)

We process your data under these legal bases:

Contract: To fulfil your subscription
Legitimate interest: Fraud prevention, service improvement
Consent: Marketing communications (you can opt out anytime)
Legal obligation: Responding to lawful requests

5. Data Sharing

We do NOT sell your data. We only share limited information with:

Payment processors (for transaction verification)
Hosting / server infrastructure providers
Legal authorities where legally required

All third parties are contractually obligated to protect your data and comply with GDPR.

6. Data Retention

We retain your data only as long as necessary:

Active subscription data: duration of subscription + 90 days
Cancelled/expired account data: 2 years (for fraud prevention)
Financial records: 6 years (per Irish tax law)

7. Your GDPR Rights

Under GDPR, you have the right to:

Access – Request a copy of your data
Rectification – Correct inaccurate data
Erasure – Request deletion ("right to be forgotten")
Restriction – Limit processing of your data
Portability – Receive your data in machine-readable format
Object – Object to processing based on legitimate interests
Withdraw consent – For any consent-based processing

To exercise these rights, email: [email protected]. We respond within 30 days.

8. Cookies

Our website uses essential cookies for site functionality and analytics cookies (with your consent). You can manage cookie preferences in your browser settings.

9. Data Security

We implement industry-standard security measures:

SSL/TLS encryption for all data transmission
Encrypted data storage
Access controls limiting who can view customer data
Regular security audits

10. Children's Privacy

Our service is not directed at children under 16. We do not knowingly collect data from minors. If you believe we have collected data from a child, please contact us for immediate deletion.

11. International Transfers

Our servers may be located outside the EU. Where data is transferred internationally, we use Standard Contractual Clauses (SCCs) approved by the European Commission to ensure GDPR-level protection.

12. Complaints

If you believe we have mishandled your data, you have the right to lodge a complaint with:

Data Protection Commission (Ireland)
21 Fitzwilliam Square South, Dublin 2, D02 RD28
Website: dataprotection.ie

13. Changes to This Policy

We may update this Privacy Policy. The "Last Updated" date will reflect changes. Material changes will be communicated via email where possible.

14. Contact Us

Privacy questions or requests:

Email: [email protected]
WhatsApp: +44 7782 288556

Privacy Policy